SafetyAnswer - Virtualization technology of mail address
 
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Development and sales of
"SafetyAnswer"

NPO Internet Business Research Institute
   Community ISP XES-NET
Higashiooizumi 4-17-9, Nerima-ku
Tokyo 178-0063, Japan
     Contact to
 
Anonymity e-mail consultation for employees.
Anonymity e-mail consultation for employees. 
PurposeThe system which can exchange anonymity with an employee.
OrganizationLogistics company. Number of employees: Approximately 100.
Expense1 known address, 3 transfer. 6,000 yen 1 year  (tax-excluded)

[In consideration of introduction]
Although it is an in-house consultation desk, we did not expect that there were so many inquiries and consultations, so we wanted to introduce it in a form that kept costs down.

[Points of introduction decision]
Even if I acquired one known address to become a consultation teller and only registered the e-mail address of the consultation person in charge, and the expense thought about 6, 000 yen 1 year (tax-exclude) and lowness of the use frequency, it was a convincible price.
In addition, there were not really the number of people restrictions of the side to make consultation and lowered the hurdle of the introduction to the pricing which an expense was fixed at only with the number of "known address".

[Expected effects]
The e-mail address of the employee to talk with becomes the anonymity and the employee who sent consultation is who, or the company official who is in charge of consultation by arriving is consulted in a state not to know and can touch it to the person in charge of the company.
A hurdle of the consultation lowers and comes to be able to achieve consultation willingly before developing into a big problem.
In addition, a consultant anonymous unlike a questionnaire or a contribution and the person in charge of the company of the assent contact it until go, and dig into a problem, and can talk.

[Points to use]
  • The e-mail address of the talker becomes the anonymity. 
  • The e-mail address of the counselor becomes concealed, too. 
  • E-mail exchange can be bi-directionally repeated again and again, so you can delve into the content of the consultation. 
  • Consultation staff can be operated by multiple people, can share the contents of the consultation, and can share the contents of the reply regardless of who replies.



 
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